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Need to file a claim?
Get your claim processed in just one day with Aflac SmartClaim®
Did you know you can submit many Aflac insurance claims with your smartphone or mobile device? Aflac SmartClaim® is a quick, user-friendly way to start your insurance claims process. You can also check on the status of your claim any time, day or night.
Upload your supporting documents by 3:00 p.m. eastern time, Monday through Friday, and Aflac promises to process and pay, not deny and delay!
Three simple steps to get paid fast:
*One Day PaySM is available for certain individual claims submitted online through the Aflac SmartClaim® process. Claims may be eligible for One Day Pay processing if submitted online through Aflac SmartClaim®, including all required documentation, by 3 p.m. ET. Documentation requirements vary by type of claim; please review requirements for your claim(s) carefully. Aflac SmartClaim® is available for claims on most individual Accident, Cancer, Hospital, Specified Health, and Intensive Care policies. Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Individual Company Statistic, 2019.